Privacy Policy for Dialogic

Effective Date: January 1st, 2024

At Dialogic Labs, INC. ("Dialogic"), we prioritize your privacy and are dedicated to protecting your personal data. Dialogic is committed to protecting the privacy and security of users' data. Dialogic aims to be transparent about data practices and ensure best practices with regards to relevant privacy regulations. This Privacy Policy details how we manage your personal information in relation to our web-based tool, which supports teachers in classroom discussions. By using Dialogic, you agree to the practices described in this policy.

Please note that the use of Dialogic’s services is always subject to our Terms of Use, which incorporates this Privacy Policy. Terms used in this Policy without definition have the meanings assigned to them in our Terms of Use.

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any changes via email or through a prominent notification on our website. Your continued use of our services after these changes signifies your agreement to the updated terms.

What This Privacy Policy Covers

This Privacy Policy explains how we handle the Personal Data we collect when you use our Services. "Personal Data" refers to any information that identifies or can be linked to a specific individual.

Personal Data

Dialogic collects only the minimum necessary information from teachers when they create an account, which includes their email address. This information is used for account authentication and communication purposes. The web-based tool allows teachers to input student rosters, track discussion order, and take general notes during seminars. The data generated within the tool is considered simple, raw, continuous variable data, and does not include any personally identifiable student information.

Categories of Personal Data We Collect

We collect the following categories of Personal Data:

• Email Addresses
• Account Information like Usernames and Passwords
• Classroom and Discussion Data

Categories of Sources of Personal Data

We collect Personal Data from the following sources:

• Directly from users (e.g., account registration, tool interaction)
• Automated technologies (e.g., cookies)

How We Use and Share Your Personal Data

We use your Personal Data for the following purposes:

• Account creation and management (e.g. Okta's Auth0 service)
• Service improvement and personalization (e.g. Google Analytics, Logrocket, Columbia)
• Legal compliance and policy enforcement

We only share Personal Data with third parties in accordance with the terms outlined in this policy. We may from time to time share deanonymized nonpersonal identifying data to researchers from academic institutions for the continued research, development, and improvement of Dialogic.

Data Security

We implement various security measures to protect your Personal Data from unauthorized access and use. Please contribute to these efforts by using strong passwords and safeguarding your account information.

Any data stored will be encrypted at rest and in transit on AWS's secure RDS database clusters.

Data Retention

Your Personal Data is retained as long as necessary to provide our Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Personal Data of Children

Dialogic is a tool intended for use by teachers to guide classroom discussions. We do not anticipate the use of Dialogic by any children, and we do not knowingly collect Personal Data from children under 13 years of age. If we become aware of such collection, we will take steps to delete the information promptly.

Contact Information

By using Dialogic, you agree to the terms outlined in this Privacy Policy. We are dedicated to providing a secure and user-friendly experience for educators using Dialogic’s web-based tool, and it appreciates your trust in us to safeguard your data.

If you have any questions or concerns regarding our Privacy Policy or data practices, please contact us at: admin [AT] dialogic.live.